Shipping policy
Shipping Policy – banplex
Thank you for shopping with banplex. We are committed to delivering your jewelry safely and efficiently.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days (if available)
Delivery delays can occasionally occur due to factors beyond our control.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email at support@banplex.shop once your order has shipped. Tracking numbers will become active within 24 hours.
International Shipping
banplex may ship internationally. Shipping times and costs vary depending on destination. Customers are responsible for any customs duties, taxes, or import fees that may apply.
Lost or Damaged Packages
banplex is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. banplex is not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your order or this shipping policy, please contact us at:
Email: support@banplex.shop
Thank you for choosing banplex.